• Transitioned the Immuta product and business processes to focus on a SaaS model for corporate (<$1b in annual revenue) customers
• Rallied the team around the initiative and brought organization, focus, and crisp communication to a scattered and siloed effort
• Increased weekly free trial starts by 200% and tripled opportunity conversions in six months

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• Delivered front end upgrades that increased engagement by 20% and reduced related support calls by 40%
• Quarterly prioritized over 30 project requests into a backlog and roadmap to meet strategic objectives and maximize ROI
• Introduced Scrum techniques; doubling the team’s velocity in 3 months.
• Led the discovery and planning process for introducing microservices, noSQL databases, and enhanced logging

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• Managed 3 backlogs and a variety of stakeholders including developers, executives, and business analysts
• Onboarded over 150 of the first API consumers across the university community
• Implemented IAM, CI/CD, reporting, performance enhancements and modularization for API development

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• Gained valuable technical knowledge of programming languages and concepts to better understand technical options and tradeoffs
• Kicked off a new team in California and delivered our first product early, with limited resources, and in collaboration with conflicting stakeholders
• Planned three 4-month cycles of product development and delivered on commitments for each cycle
• Engaged in technical investigation and planning to ensure implementation matched stakeholder requirements
• Strengthened the involvement of the development team in the development of user stories and strategic roadmapping
• Drove a small team through iterations of two customer facing data visualization products and a data collection, storage, and output pipeline

• Led a school-wide IT effort to ensure a flawless start of school by shepherding over 200 tasks to completion across 4 departments and involving over 60 stakeholders.
• Developed a brand new self-service training and support site, and led training and support efforts for a new Executive Education Learning Management System.
• Built relationships with faculty and staff across the School, at all levels of the organization, through group and individual trainings as well as software and hardware consultations.
• Served (and recognized) as a tireless advocate for the user in product development, implementation, and support.

• Worked with a senior teacher to transition her flagship product from basic poster presentations to incorporate digital/multimedia technologies
• Improved the usage of the Language Learning Lab by enabling more cohesive hardware and software for teachers and students saving valuable classroom time
• Guided instructors in shoulder to shoulder sessions to re-develop their interaction with the district's Learning Management System (Moodle)