Samuel W Dowd

(774) 217-3235

19 Trafton Rd.
Framingham, MA 01702

Product development professional with expertise in Agile Software Development, bridging the gap between business and technical requirements, and creating and building high-performing teams.

Professional Experience

Technical Product Manager

McGraw-Hill Education

June 2013 - January 2017

Boston, MA

  • Gained valuable technical knowledge of programming languages and concepts to better understand technical options and tradeoffs
  • Kicked off a new team in California and delivered our first product early, with limited resources, and in collaboration with conflicting stakeholders
  • Planned three 4-month cycles of product development and delivered on commitments for each cycle
  • Engaged in technical investigation and planning to ensure implementation matched stakeholder requirements
  • Strengthened the involvement of the development team in the development of user stories and strategic roadmapping
  • Drove a small team through iterations of two customer facing data visualization products and a data collection, storage, and output pipeline

Technology Consultant

Harvard Business School

March 2012 - June 2013

Boston, MA

  • Led a school-wide IT effort to ensure a flawless start of school by shepherding over 200 tasks to completion across 4 departments and involving over 60 stakeholders.
  • Developed a brand new self-service training and support site, and led training and support efforts for a new Executive Education Learning Management System.
  • Built relationships with faculty and staff across the School, at all levels of the organization, through group and individual trainings as well as software and hardware consultations.
  • Served (and recognized) as a tireless advocate for the user in product development, implementation, and support.

Technology Integration Specialist

Hopkinton Public Schools

September 2011 - March 2012

Hopkinton, MA

  • Worked with a senior teacher to transition her flagship product from basic poster presentations to incorporate digital/multimedia technologies
  • Improved the usage of the Language Learning Lab by enabling more cohesive hardware and software for teachers and students saving valuable classroom time
  • Guided instructors in shoulder to shoulder sessions to re-develop their interaction with the district's Learning Management System (Moodle)


Harvard University Extension School

September 2012 - May 2017

Masters of Liberal Arts, Management


Framingham State University

September 2011 - May 2014

Masters of Education, Educational Technology


Sacred Heart University

September 2007 - May 2011

Bachelor of Arts, Communication and Media Studies


Skills and Interests


NoSQL Databases
Rest APIs


Team Building/Formation
Agile Software Development
Product Strategy
User Experience Research
Product Planning
Stakeholder Management

Other Interests

Home Improvement
Home Automation

Contact Information